Health & Safety Procedures

After closing her business due to the pandemic, owner Jevona Watson was preparing to reopen Detroit Sip, a community coffee shop in the McNichols/Livernois neighborhood of Detroit. Jevona expressed interest in a reopening plan to help her and her employees navigate local, state and federal health guidelines. Establishing safety procedures would help her comply with government health guidelines and regulations, as well as protect employees and customers and relieve some of the stress of reopening.

After researching CDC recommendations and local mandates, we developed a reopening guide for Detroit Sip that included a checklist for reopening, a daily COVID checklist for employees, signage to place around the store, and other resources. Sanitization and cleaning procedures were also included in opening and closing checklists.

We illustrated Jevona's thoughts on encouraging mask wearing from customers into this poster:

Smiling Mask Poster

View our comprehensive COVID-19 reopening guidelines:

Jevona Watson

Jevona Watson

Owner, Detroit Sip
"Because of the hard work from your team, I am reopening feeling empowered, organized and prepared to lead my new employees. The confidence that you exhibited in tackling my problems was infectious. Whatever you weren't familiar with, the next session you had answers."